Data Protection and Privacy Policy

1. Introduction

1.1 This Data Protection and Privacy Policy (the “Policy”) describes how TimeLog A/S (“us”, ”we” or ”our”) when acting in the role of a controller, collects and processes your personal data relating to the purchase of services, membership, products, or your use of our website,

1.2 The Policy is prepared and made available to comply with the General Data Protection Regulation (2016/679 of 27 April 2016) (the ”GDPR”) and the rules included herein on information to be provided to you.

2. Collecting personal data with cookies

2.1 By visiting and using our website(s), cookies are collected and used based on your consent. Information in these cookies include ("Cookiedata"):

  1. browser type
  2. search terms on our website(s)
  3. IP address
  4. location at login

2.2 Cookiedata is used for: improvement of the website(s) and user experience, to perform targeted marketing, to deliver our products, services or goods, prevention of fraud, scams and illegal use of our website or services, prevention of unauthorized logins, customer support.

2.3 Our use of cookies for the purpose of collecting personal data is carried out in accordance with section 3 of the Executive Order (No. 1148 of 9 December 2011).

2.4 If you wish to limit or decline the cookies placed on your computer when visiting our website you can do so at any time by changing your browser settings. However, you should be aware that if you decline or reject cookies it will impact the functionality of the website which means that there are features on the website that you will not be able to see. Any browser allows you to delete cookies collectively or individually. How this is done depends on the browser you use. Remember to delete the cookies in all browsers, if you use several different browsers.

2.5 We disclose and/or share Cookie Data with:
Google LLC, HubSpot, Microsoft, Zendesk, Facebook, LinkedIn. We do not actively disclose information collected with cookies and we use the anonymization tools available within Google to ensure as much privacy as possible.

2.6 Below you will see an overview of the duration of the cookies we use:
Statistical cookies are stored for 30 minutes.
Cookies that provide marketing info for LinkedIn are stored for 3 months.

3. Types of personal data processed

3.1 We process personal data about you when this is necessary and in accordance with the applicable legislation. Depending on the specific circumstances, the processed personal data include the following types of personal data:

  1. name
  2. address
  3. telephone number
  4. email
  5. username
  6. password
  7. purchasing history
  8. invoicing and bookkeeping data and documentation
  9. account status (customer points, payments etc.)
  10. payment card details
  11. IP addresses

3.2 When it is relevant, personal data is collected directly from you or from external sources. Personal information from external sources is collected from publicly available registers under the Danish Business Authority and service providers with APIs for public registers. The personal data collected via such external sources is limited to what is already publicly available.

3.3 If we need to collect more personal data than specified above, we will inform you by updating this Policy.

4. Purposes of processing the personal data

4.1 We will only process your personal data if we have a legitimate purpose and in that case in accordance with the rules of the GDPR. The personal data we collect about you is processed for the following purposes:

  1. To deliver products or services.
  2. To respond to inquiries or complaints.
  3. To provide service messages and information.
  4. To send newsletters and direct marketing (such as e-mails, MMS', direct messages on social media, etc.)
  5. To prevent fraudulent behavior or misuse of the IT System and/or the products or services that are provided via the IT system(s).
  6. To send newsletters by e-mail.
  7. To perform profiling of users, customers or members to analyse and predict their preferences and/or behavior.
  8. To improve our products, services, or website.
  9. To facilitate a sales process.

5. Legal basis for processing personal data

5.1 We only process your personal data when we have a legal basis to do so in accordance with the GDPR. Depending on the specific circumstances, the processing of personal data is done on the following legal basis:

  1. The legal basis for the processing of such personal data is consent, in accordance with GDPR, Article 6(1)(a). You can withdraw your consent at any time by contacting us via the contact details provided at the end of this Policy. If you withdraw your consent, the personal data processed will be deleted, unless it can or must be processed in order to comply with legal obligations.
  2. The processing is necessary for the purposes of the legitimate interests where such interests are not overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data in accordance with GDPR, Article 6(1)(f).

5.2 In addition to the above, in some instances we integrate personal data collected from different sources. Before we perform such processing, we will collect a consent hereto. We perform this processing activity for the following purposes: We collect data in order to ensure the best possible customer journey from research to purchase.

5.3 In addition to the above, in some instances we analyze individual customers' or users' personal preferences and/or behavior with the purpose of using such analyses for marketing, sales or similar commercial activities. Before we perform such processing, we will collect a consent hereto. We perform this processing activity for the following purposes: We collect and analyzes data in order to ensure the best possible customer journey from research to purchase.

5.4 Description of the logic involved in automatic individual decisions as well as the significance and the envisioned consequences of such automatic decisions for the data subject: Through data processing such as lead scoring (when performing certain actions, visiting webpages, etc.), opening and reading specific emails or logging into the TimeLog system, TimeLog can send automatically decided emails tailored for the user's specific needs based on their actions.

5.5 If we send you direct marketing, including by email, we will ask for your prior consent in accordance with the applicable rules such as marketing acts.

6. Disclosure and transfer of personal data

6.1 We only transfer personal data to other entities when legally permitted or required.

7. Erasure and retention of personal data

7.1 We ensure that the personal data is deleted when it is no longer necessary for the processing purposes described above. However, we retain your personal data to the extent that we are legally obligated, as is the case with for example accounting and bookkeeping materials and records. If you have any questions about our retention of your personal data, you may contact us by using the email mentioned in the last section of this Policy."

8. Data subject rights

8.1 As a data subject under GDPR, you have a number of rights.

  • 8.1.1 You have the right to request access to the personal data we process about you, the purposes we process the personal data, and whether we disclose or transfer your personal data to others.
  • 8.1.2 You have the right to have incorrect information rectified.
  • 8.1.3 You have the right to have certain personal data deleted.
  • 8.1.4 You may have the right to restriction of our processing of your personal data.
  • 8.1.5 You may have the right to object to our processing of your personal data based on reasons and circumstances that pertain to your particular situation. Objection can also be to the processing of personal data for the purpose of direct marketing.
  • 8.1.6 You have the right not to be subject to a decision based solely on automated means, without human interference unless the decision (1) is necessary for entering into, or performance of a contract between you and the Organization, (2) is authorised by law, or (3) is based on your explicit consent.
  • 8.1.7 If the processing of your personal data is based on your consent, you are entitled to withdraw such consent at any time. Withdrawal of your consent will not affect the lawfulness of the processing carried out prior to your withdrawal.
  • 8.1.8 You are entitled to receive personal data which you have provided to us in a structured, commonly used, and machine-readable format (data portability).
  • 8.1.9 You can always lodge a complaint with the data protection authority.

8.2 Your rights may be subject to conditions or restrictions. Accordingly, there is no certainty that you will be entitled to for example data portability in the specific situation; it will depend on the circumstances of the processing.

8.3 More information about data subject rights can be found in the guidelines of the national data protection authorities.

8.4 Please use you the contact details below if you want to use your rights.

8.5 We try to meet your wishes about our processing of personal data, but you can always file a complaint to the data protection authorities.

9. Changes to this Policy

9.1 We reserve the right to update and amend this Policy. If we do, we correct the date and the version at the top of this Policy. If we make significant changes, we will provide notification by way of a visible notice, for example on our website or by direct message.

10. Contact

10.1 You may contact us at the below specified email if you:

  1. disagree with our processing or consider our processing of your personal data infringes on the law,
  2. have questions or comments to this Policy, or
  3. want to invoke one or more of your rights as a data subject described in this Policy.
If you have questions or comments to this Policy or if you would like to invoke one or more data subject rights, please contact us at privacy@timelog.com.




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